| Bath Salts |
| Candles |
| Ear Candles |
| Essential Oils |
| Foot Patches |
| Lotion Bars |
| Natural Calm |
| Organic Food |
| Silver Biotics |
| Sinus Buster |
| Skin Care |
| Stevia |
| Supplements |
| Terrasil |
| Clearance |
| Contact Us |
| E-mail List |
| Free Catalog |
| How to Order |
| Mail Order |
| View Cart |
Return Policy
Natural Treasure reserves the right to modify or edit this policy at any time for any reason at it's sole digression.
 | Returns are quite costly to a small business; therefore, Natural Treasure does not accept returns. Natural Treasure will exchange new unopened merchandise, with other merchandise that we offer, only with prior authorization. Please call or email to receive a return authorization number (RAN). If you do not request a return authorization number, then your merchandise will not be accepted for exchange and will be returned to you, in the condition that we received it in. |
| Used and opened products are not acceptable for returns or exchanges. |
| All craft items including bath salts, candles, lotion bars, smelly jelly air fresheners and soaps are not eligible for return or exchange. All sales are final on our craft products. |
| Shipping is nonrefundable and not included in the total value of the contents of your exchange. |
| The only time a refund will be issued to a credit card is when an item has been discontinued by the manufacturer and/or the item(s) has been broken and no suitable replacement is available. In the event that a refund is issued, a 15% restocking fee may apply. No refund will be issued to the credit card, unless the manufacture has discontinued an item. |
| Exchanges for foot patches- Occasionally someone will order multiple types of patches and discover that they prefer one type over another and want to exchange the other type(s). Natural Treasure is happy to exchange the unused patches that are still plastic wrapped for the type you desire to have. However, Natural Treasure will not replace the patches that you have used, or any that you have opened but not used. Also, a few patches will be deducted from the exchange to cover the cost of shipping the exchange. |
| All Sales Final for International Orders. No refunds or exchanges on any International orders. Damaged merchandise will be replaced if and only if you insure your order. |
| Your order/purchase through this website www.naturaltreasure.net, by phone, or by mail constitutes your understanding, agreement, and acceptance of Natural Treasure's terms and conditions of service including our returns and shipping information. |
| Refunds issued will be done by check through regular first class USPS mail. |
Returned and Misdelivered Packages:
We have received a few packages back for a variety of reasons, but a majority of the undelivered packages being returned are due to customer error when providing the mailing/shipping address.
| If the package is returned due to an error on our part we will promptly resend the package to you, at no additional charge. |
| If the package is returned due to an error on your part, then you will have to pay the exact shipping charges incurred to have the package reshipped. In this case it will not be a flat rate as automatically generated through our shopping cart, but the actual shipping charges that the courier charges us. We do not make any money by charging you the actual shipping. Please be reasonable, if we make a mistake we pay for it and if you make a mistake on the address it is only fair to request that you pay to have it reshipped. |
| We have not had a package returned due to courier error, but in the event that it does happen we will immediately work with the courier and try to remedy the situation. |
| In the event that the courier misdelivers the package (meaning it is delivered to the wrong location), then we will immediately work with the courier to resolve the problem. |
| In the event that the package is returned to us unclaimed, no credit card refund will be issued. We will be happy to resend the package to you, and you must pay the exact shipping charges to have the package reshipped to you. Natural Treasures obligation to deliver your merchandise is satisfied upon shipment to the address you provided. If you wish to receive a refund by check through the USPS mail, a 15% restocking fee will be deducted along with the cost of shipping from the refund total. |
Click here for USA Payment Options
Visa and MasterCard have chosen to create a false point system by charging merchants fees to cover the point systems which ultimately results in merchants having to raise prices and the consumer paying for their "points". We are no longer able to offer free shipping or reduced shipping because of Visa and Master Card surcharges disguised as points for the customer. Read more about it here.
$3.50 Shipping Special
Promotion for Mail orders available here
International Customers click here for shipping and order information.
|
|